COLLECTION OF PERSONAL INFORMATION
The types of personal information we collect and how we collect it depends on the circumstances. If you apply to be users, we collect personal information about you:
for marketing related purposes, including conducting research, conducting promotions, sending you newsletters and telling you (including via email, SMS or telephone) about products or services we think may be of interest to you); and The kinds of personal information that players11 generally needs to collect about players11 users and applicants for membership is:
We will ordinarily collect your personal information directly from you, primarily through your use of the players11 application, website or over the telephone. We may also collect personal information indirectly, for example through agents or affiliates we engage to undertake marketing activities. We are required by law to collect some personal information about people who use our services.
We may also collect personal information from any individual associated with our business partners and service providers. Usually this information is limited to name and contact details and the other information we need for the purpose of managing the employment or business relationship.
By accepting our terms and conditions upon registration You have given consent for players11 to disclose your name, residential address and date of birth to a third party service provider to provide an assessment of whether the personal information so provided matches (in whole or in part) personal information contained in the identification verification and other official documents provided by the user. The third party service provider may prepare and provide players11.com with such an assessment and may use your personal information including the names, residential addresses and dates of birth contained in credit information files of you and other individuals for the purposes of preparing such an assessment.
NOTIFICATION AND COLLECTION OF PERSONAL INFORMATION
When we collect personal information about you, we are required to take reasonable steps to ensure that you are aware of certain information relating to our collection, use, disclosure and handling of personal information. We generally do this by ensuring that a 'collection statement' is provided when the personal information is collected.
When you become a players11 User, and in other situations where you provide personal information to us, we may deem your provision of personal information to be consent to players11 collecting, using and disclosing your personal information in accordance with the relevant collection statement.
"players11" AND DISCLOSURE OF PERSONAL INFORMATION
players11 only uses and discloses personal information for purposes that are related to the purposes for which we have collected the information. For players11 members and applicants for membership, this means we mainly use personal information for purposes connected with establishing and administering the membership and providing services and products related to Fantasy Sports through players11 application and website.
players11 may use personal information to create aggregate data about players11 members through demographic profiling and statistical analysis of its database, in order to allow for more efficient operation of players11’s business. We may provide the information derived from such profiling or analysis in de-identified form to potential and existing stakeholders.
players11 may disclose your personal information:
players11 does not disclose personal information to persons outside India.
DIRECT MARKETING AND OPTING OUT
When registering as a players11 user, you may choose to receive promotional or marketing information from players11 by selecting the appropriate option on the registration page. If you do, from time to time we may use your personal information to inform you about players11's products or services or about promotional activities, which players11 believes, may be of interest or of benefit to you. We may do this via email, SMS, telephone or mail.
If you no longer wish to receive marketing or promotional material from players11 at all or in any particular form, you may contact us at any time by email to firstname.lastname@example.org with your request with which we will comply as soon as is practical. Where we send you commercial electronic messages for direct marketing purposes, each message will contain a functional means for you to opt-out of receiving such messages.
From time to time we may contact you in relation to the management and administration of your players11 account. These communications can be via any of the modes of contact recorded when registering as a Member. Such communication is not affected by your opt-in or opt-out status for direct marketing communications.
PERSONAL INFORMATION AND OUR WEBSITE
You acknowledge that no data transmission over the Internet is totally secure. Accordingly, players11 does not warrant the security of any information, which you transmit to it. Any information that you transmit to players11 is transmitted at your own risk. You further acknowledge that Information posted on bulletin boards or communicated within a social media environment (for example, Facebook, Twitter, Chat Rooms) becomes public information. players11 does not guarantee the security of this type of information.
We may use third parties to serve ads on our website. The advertisers may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous.
MANAGEMENT AND SECURITY OF PERSONAL INFORMATION
players11 will take all reasonable steps to ensure that the personal information, which it collects, uses or discloses, is correct and is stored in a secure environment that is accessed only by authorised persons.
players11 will destroy or permanently de-identify personal information when it is no longer required for any purpose permitted under the APPs, including our legal or operational obligations. players11 holds personal information in electronic database owned and operated by players11. Once players11 receives your transmission, players11 will take reasonable steps to protect your personal information from misuse, loss and unauthorised access, modification and disclosure including by using password protected systems and databases and Secure Socket Layer ("SSL") technology.
players11’s employees, agents and contractors are required to maintain the confidentiality of members' personal information.
players11 takes reasonable measures to ensure that personal information which it collects is accurate, complete and current and also when it uses and discloses it, that it is relevant, having regard to the purpose for which it is being used or disclosed. We give you the opportunity to correct and update personal information at any time, and may contact you on a periodic basis to seek the most up-to-date information from you. We will correct your personal information if we are satisfied that it is accurate and needs to be corrected.
PERSONAL INFORMATION ABOUT CHILDREN
Persons under the age of 18 (‘Children’) cannot become players11 members and are excluded from access to our services. We will not accept their information for the purposes of opening an account. It is however, ultimately the responsibility of parents or guardians to monitor their children’s Internet activities including where appropriate by using Internet screening software.
You are responsible for the security of and access to the website. You must log out of your account when you have completed your time on the website, and should not disclose your username, password or any account information to any other person.
ACCESS TO AND CORRECTION OF PERSONAL INFORMATION
You may access personal information about you held by players11 by following the “My Account” link on the website or by contacting us at email@example.com. To do so, you will need to provide evidence to confirm your identity before we can provide access. We will generally respond to all requests for access within 30 days of the request. If your request is particularly complex, or requires detailed searching of our records, there may be a cost to you in order for us to provide the information.
Details of your transactions, deposits and withdrawals can also be accessed via the "Transactions" tab of the "Account Balance" section.
If we refuse your request or cannot give you access in the manner you have requested, we will do what we can to meet your requirements by other means. If we refuse access to your personal information, we will advise you in writing of the refusal, the reasons for the refusal, and the complaint mechanisms available to you.
If you believe that the personal information players11 holds about you is inaccurate, incomplete or not current, please let us know and we will investigate and correct any inaccuracies if we are satisfied that a correction is required. Your personal information can be updated or corrected by you in the "Account Details" section of the website at any time after you log in. If there are any details you wish to update which you cannot please contact firstname.lastname@example.org
COMPLAINTS AND FURTHER INFORMATION
If you believe your privacy has been interfered with and wish to make a complaint, please contact our Compliance Manager. The Compliance Manager will investigate your complaint and notify you of the outcome. If your complaint indicates that there has been an interference with your privacy by a person other than players11, the Compliance Manager may discuss your complaint with that other person in an attempt to resolve it.