players11 , players11.com ,or its affiliates, subsidiaries, associates and partners hereafter could be referred as ‘players11’,‘players11.com ' ‘We’, ‘Us’ and ‘Our’.
2. Usage of players11 application and Admin Panel
A range of players11 Services being offered on players11 application or website may be subject to additional rules and regulations settled down in that respect. To the extent that these Terms and Conditions are inconsistent with additional conditions set down, additional conditions shall prevail.
players11 may, at its sole and absolute judgment:
If any user(s) breaches, or players11 reasonably believes that such user(s) has breached these Terms and Conditions, or has illegally or inappropriately used players11 or the players11 Services, We may, at its sole and absolute discretion, and without any notice to them, restrict, suspend or terminate their access to all or any part of players11 or the players11 Services, deactivate or delete the user's account and all related information on the account, delete any content posted by the user(s) on players11 and further, take technical and legal steps as per consideration under these terms and conditions.
If we charge user(s) a platform fee in respect of any players11 Services, shall, without delay, repay such platform fee in the event of suspension or removal of Member(s) or their user’s account or players11 Services on account of any negligence or deficiency on the part of Us , but not if such suspension or removal is effected due to:
Users consent to receiving communications such as announcements, administrative messages and advertisements from players11 or any of its partners, licensors or associates.
3. INTELLECTUAL PROPERTY
players11 application comprises of a combination of content created by Nilee Games and Future Technologies Pvt Ltd and it’s associates. The intellectual property rights ("Intellectual Property Rights") in all software underlying players11 and the players11 Services and material published on players11 application, admin panel and website, including (but not limited to) games, Contests, advertisements, software, source code, photographs, written content, images, graphics, marks, illustrations, audio, logos or video clippings and animation, is owned by Nilee Games and Future Technologies Pvt Ltd and its associates. Users may not transmit, publish, participate in the transfer or sale of, reproduce, create derivative works of, distribute, publicly perform, publicly display, or in any way exploit any of the materials or content on players11 and Website either in whole or in part without express written license from Nilee Games and Future Technologies Pvt Ltd .
Users may request permission to use any players11 content by writing in to players11 Support.
Users confirm and undertake to not display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual and proprietary rights of any third party on players11. Members and Users agree to cover and hold harmless players11, its directors, affiliates, employees and assigns against all costs, loss and harm including towards litigation costs and counsel fees, damages, in respect of any third party claims that may be initiated including for infringement of Intellectual Property Rights arising out of such display or use of the names, marks, logos, trademarks, labels, copyrights or intellectual rights on players11, by such user or through the user’s commissions or omissions.
Users hereby grant to players11 and its affiliates, partners, licensors and associate a worldwide, irrevocable, royalty-free, non-exclusive, sub-licensable license to use, reproduce, create derivative works of, distribute, publicly perform, publicly display, transfer, transmit, and/or publish User’s Content for any of the following purposes:
This license shall apply to the distribution and the storage of Users' Content in any form, medium, or technology.
All names, marks, logos, trademarks, labels, proprietary rights and copyrights or intellectual rights on players11 belonging to any person, entity or third party are recognized as proprietary to the respective owners and any claims, controversy or issues against these names, logos, marks, labels, trademarks, copyrights or intellectual and proprietary rights must be directly addressed to the respective parties under notice to players11.
4. THIRD PARTY SITES, SERVICES, AND PRODUCTS
There may be various links to other Internet sites owned and operated by third parties on players11 application and its website which may contain different conditions for users' use of the website and application. players11 authorities do not hold any control or responsibilities for internet sites apart from players11 application and its website, and thus, it shall not be held responsible for any content posted on any third party Internet site. Further, the involvement of players11 with any of the third-party content or links to third-party Internet sites is not related to any sort of endorsement by players11 of such third-party Internet site.
players11 is neither associated with nor responsible for the correspondence, transactions, and all other related activities between users and third parties including payment providers and verification service providers on players11. User’s involvement with third parties is entirely dependent on the terms and conditions, policies and services terms of these third parties and Users are solely responsible for reviewing the policies, terms and conditions, and the service terms of these third parties before transacting or availing any of the services. Accepting the Terms and Conditions of players11 , Users agree that players11 is not responsible for any sort of damage or loss faced by Users due to any sort of transactions, correspondence and all related activities with any of the third parties. Any questions, complaints, or claims related to any third party product or service should be directed to the appropriate vendor.
players11 comprises a group of content created and posted by either players11 as well as various third parties. players11 does not hold responsible for the accuracy, integrity or the quality of the content created and posted by any of the third parties and such content may not be relied upon by the Users in terms of using the Fun Features provided by the players11 platform or taking part in any of the contests hosted on the players11 platform.
6. USER(s) CONDUCT
By accepting the Terms and Conditions of players11, the individual’s using services provided by players11 agree to provide true, accurate, current and complete information while registration and at other times when demanded by players11. The individuals further provide consent to keeping their registration information updated.
A single user is permitted to register or operate only one user account with players11 (inclusive of both web & app).
The individuals using the services provided by players11 provide their consent for receiving all the communications from players11 by marking e-mails from players11 as part of their "safe senders" list. In an event, if any of the emails sent by players11 remains unread by the user because of being sent to the Spam or Junk folders, players11 shall not be held responsible.
Any sort of password issued by players11 to any of the individual using the services provided by players11 are confidential and should not be shared by user(s) with anyone else. User(s) hold the sole responsibility of maintaining the confidentiality of their accounts and passwords. User(s) offer their consent by agreeing to the Terms and Conditions of players11 to inform players11 about any unauthorized use of their passwords or accounts or any other breach of security.
User(s) are solely responsible for the security and confidentiality of his/her payment accounts linked to his/her players11 account. In case of any misuse of the linked payment accounts of user(s), players11 shall not be held liable; further, such misuse of the linked payment accounts of user(s) should be reported to players11 or payment vendors as soon as it comes to the notice of user(s).
The individuals using services provided by players11 should neither conduct nor assist the usage of cheats, exploits, automation, software, bots, hacks or any unauthorized third-party software specifically formulated for modifying or intervening with players11 services and/or players11 experience.
The individuals using services offered by players11 provides their consent of not copying, modifying the technology and software associated with players11 services. Further, user(s) accept not to rent, loan, sell, assign, distribute, reverse engineer, grant a security interest in, or otherwise transfer any right to anyone of the associated technologies and software.
The Terms and Conditions of players11 bounds user(s) to neither modify nor become a cause of modification of any of the files, technology or software associated with players11.
User(s) provide their acceptance to not to disrupting, overburdening, or promoting any kind of disruption or overburdening to:
The Terms and Conditions of players11 do not permit user(s) to attain any sort of unauthorized access to user(s) accounts, Servers or networks associated to players11 services by any means except the user interface provided by players11. User(s) must not indulge in activities like circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software associated with the service provided by players11.
User(s) provide their acceptance for not using the players11 platform for any sort of inadequate activities including (but not limited to):
User(s) are bound to accept that they will neither support or conduct any sort of attack including (but not limited to) distribution of a virus, denial of service, or other attempts to interrupt the services provided by players11 or the use or enjoyment of other players11 users.
In order to register for the membership of subscription for their Fantasy Sports Business and their user(s) to participate in the Contest(s), both are required to provide the following information accurately:
The “Full Name” and “Date of Birth” mentioned by the members and users for the purpose of verification should match with the Name and Date of Birth mentioned on all the documents required to be uploaded for verification purposes.
The users entering any contest(s) organized by us as a resident of Assam, Odisha, Telangana, and Nagaland will not be permitted to sign up for any round in the paid version of the Contest as elaborated below. In case of audits from players11 or Subscribed Member(s), if a user is found to be a resident of Assam, Odisha, Telangana or Nagaland but not stated at the time of registration then players11 at its sole and absolute discretion holds the rights to take action against such user including (not limited to) blocking of user account, deletion or deactivation of user account, and resetting the user account to initial level by deleting all the logs, refers & reducing the amount present in the user wallet to “zero.”
The members and users who are above the age of 18 years and have successfully completed their registration process by entering valid and adequate information in the registration form are sent a confirmation email comprising their login details.
In case of PAN card verification, any scanned image of a photocopy of the users’ PAN card will not be acceptable. For PAN card verification it is mandatory to upload a full image of the original PAN card.
In case, you are uploading an E-PAN card for PAN card verification process then it is mandatory to upload a full scanned image of the E-PAN card (both front and back).
8. CONTESTS, PARTICIPATION AND PRIZES
Currently, there are paid and Free versions of the Contests made available by players11 for users. Their users may participate in the Contests by paying the pre-designated amount as provided on the relevant Contest page created by players11. The Participant with the highest aggregate points at the end of the pre-determined round shall be eligible to win a pre-designated prize, as stated on the relevant Contests page.
A Participant may create different Teams for participation in Contests offered in relation to a Fantasy Sport Event across the players11 Services provided to user(s). However, unless we specify otherwise in relation to any Contest ("Multiple Entry Contest"), Participants acknowledge and agree that they may enter only one Team in any Contest offered in relation to a Fantasy Sport Event. In the case of a Multiple Entry Contest, a Participant may enter more than one Team in a single Multiple Entry Contest, however on submitting more than one Team for participation in a single Multiple Entry Contest, the Participant will not be permitted to edit or revise the Teams so submitted for participation in such Multiple Entry Contest. In addition, it is expressly clarified that players11 or user(s) may, from time to time, restrict the maximum number of Teams that may be created by a single user account (for each format of the players11 Services) or which a single User account may enter in a particular Multiple Entry Contest, in each case to such number as determined by players11 or user(s) in its sole discretion.
User(s) shall collect a pre-designated fee to access the Contests.
In the event a Participant indicates, while entering an address, that he/she is a resident of either Assam, Odisha Telangana or Gujarat, such Participant will not be permitted to proceed to sign up for the round or contest and may not participate in any paid version of the Contests.
The Contests and subscription based Fantasy Sports business are open only to persons above the age of 18 years.
The Contests and subscription based Fantasy Sports business are open only to persons, currently residing in India.
players11 may, in accordance with the laws prevailing in certain Indian states, bar individuals residing in those states from participating in the Contests. Currently, individuals residing in the Indian states of Assam, Odisha,Telangana or Gujarat may not participate in the paid version of the Contest as the laws of these states bar persons from participating in games of skill where participants are required to pay to enter.
Persons who wish to participate must have a valid email address.
Only those Participants who have successfully registered on the players11 as well as registered prior to each round in accordance with the procedure outlined above shall be eligible to participate in The Contests and subscription based Fantasy Sports business.
10. LEGALITY OF GAME OF SKILL
Games of skill are legal, as they are excluded from the ambit of Indian gambling legislations including, the Public Gambling Act of 1867. The Indian Supreme Court in the cases of State of Andhra Pradesh v. K Satyanarayana (AIR 1968 SC 825) and KR Lakshmanan v. State of Tamil Nadu (AIR 1996 SC 1153) has held that a game in which success depends predominantly upon the superior knowledge, training, attention, experience, and adroitness of the User shall be classified as a game of skill.
The Contest (s) described above (across the Fun Features) are games of skill as success of Participants depends primarily on their superior knowledge of the games of cricket, football, cricket statistics, football statistics, knowledge of Users’ relative form, Users’ performance in a particular territory, conditions and/or format (such as ODIs, test cricket and Twenty20 in the cricket fantasy game), attention and dedication towards the Contest(s) and adroitness in playing the Contest(s). The Contest(s) also requires Participants to field well-balanced sides with limited resources and make substitutions at appropriate times to gain the maximum points.
By participating in this Contest(s), each Participant acknowledges and agrees that he/she is participating in a game of skill.
11. PAYMENT TERMS
b. For user(s)
In respect of any transactions entered into on the players11 Services, including making a payment to participate in the paid versions of Contests, user(s) both agree to be bound by the following payment terms:
12.SELECTION AND VERIFICATION OF WINNERS AND CONDITIONS RELATING TO THE PRIZES
SELECTION OF WINNERS
We will select winners on the basis of computation and tabulation of scores in a designated round (which may last anywhere between one day and an entire tournament) of the Contest(s). An individual whose team will score the highest aggregate of points based on the on-field performance of their selected Users will be declared as winners by us. Any individual identified by players11 as creating a team on behalf of other users will be disqualified from the Contest(s). In an event wherein there's a tie between the winners, then the winning users shall be declared as the winners, and the prize shall be equally divided among such Participants. If the users have not complied to the Terms and Conditions defined by players11 , then, players11 shall not be liable to pay any prize in relation to the use of the players11 application, Contest, "Fantasy Rules," etc.
players11 shall contact winners of the contest(s) through email, mobile or both provided by the user at the time of registration on our dedicated application. We shall share details to the users about the documents required for the collection of the prize at this stage. As a general practice, winners will be required to provide the following documents:
An individual shall not be allowed to withdraw his/her prize without the submission and verification of the above mentioned documents within the time-period defined by us. By accepting these Terms and Conditions, the users ensure that the documents provided at the time of verification are the true copies of the original documents.
The users are bound to provide adequate and complete details at the time of registration. Subscribed member(s) shall not be held responsible for any sort of communication, commissions or omissions that might lead to a situation wherein the results may not be communicated to the Winner.
We shall publish the list of the winner(s) and informing the winners through e-mail, app or mobile.
We are authorized only to permit the user(s) who have successfully completed the verification process by providing the required documents within the time limit specified by us to withdraw/receive their accumulated winnings (or any part thereof). Any request for extending the time-limit for verification and document submission shall not be accepted by us
We are authorized to disqualify any winner from withdrawing their accumulated winnings post scrutinizing all documents (or any part thereof) on the following grounds:
Any winner who is winning any paid contest authorizes players11 to use images and names of the winners on social media platform and to display on pages, ads of players11 as and when needed. In case, any user disagrees to this, no withdrawal shall be processed, and the user will not be allowed to play further on players11 .
The prizes offered to the users declared as winners of the contest(s) organized by their us comply with a deduction of tax ("TDS") under the Income Tax Act 1961. In an event wherein such tax deductions are made, the winners will be provided TDS certificates. The individuals declared as winners agree to pay other applicable tax, including (but not limited to) income tax, gift tax, etc. in respect of the prize money.
If we organizes Contest(s) in Free League formats wherein it enables its users to win cash prize without paying any entry charges for the leagues. In an event wherein any user wins the free league organized by us the winning amount will get transferred to the user’s account which can be used only for joining further paid leagues organized by us. The winning amount cannot be used or withdrawn for any other purpose except for joining other leagues or its solely ours decision.
players11 holds all the rights to disqualify a participant alongside forfeiting the prize of such participants at its sole and absolute discretion, in an event wherein an individual below the age of 18 years is identified playing the paid formats of the Contest(s) organized by players11 . In addition to this, players11 can suspend or terminate the accounts of such participants. players11 shall not be held liable for the quality, suitability, and merchantability of the prizes as players11 makes no warranties about the same to the extent permitted by legal authorities.
players11 is authorized to modify or change the prizes offered to the participants declared as the winners of Contest(s) organized by players11, and the participants not raise any claim or question the decision of players11 related to the prize modification.
players11 shall not be held responsible or liable for any sort of damage or loss to the prizes occurring at the time of transportation.
Any sort of transportation charges including shipping and courier are to be undertaken by the players11 in respect of the prizes.
The prizes given to the participants declared as the winners of Contest(s) organized by players11 are non-transferable and non-refundable. The winners can neither exchange/redeem those prizes for cash or kind.
13. TABULATION OF FANTASY POINTS
players11 may obtain the score feed and other information required for the computation and tabulation of fantasy points from third party service providers. In the rare event that any error in the computation or tabulation of fantasy points, selection of winners, etc., as a result of inaccuracies in or incompleteness of the feed provided by the third party service provider comes to its attention, players11 shall use best efforts to rectify such error prior to the distribution of prizes. However, players11 hereby clarifies that it relies on the accuracy and completeness of such third party score/statistic feeds and does not itself warrant or make any representations concerning the accuracy thereof and, in any event, shall take no responsibility for inaccuracies in computation and tabulation of fantasy points or the selection of winners as a result of any inaccurate or incomplete scores/statistics received from such third party service provider. User(s) agree not to make any claim or raise any complaint against players11 in this respect.
In an event wherein an individual declared as the winner of Contest(s) accepts the prize offered by players11 then affiliates of players11 and We ourselves are authorized to use the name, likeness, voice and comments of the winner for various purposes including (but not limited to) advertising, promotion of the company in any media worldwide, alongside trading without any further permissions or consents and/or additional compensation being given to the participant. By accepting the Terms and Conditions, the winners of the Contest(s) provide their consent for being available for promotional purposes as planned and desired by players11 without any charge. The promotional and advertising events can include (but not limited to) press events, internal meetings and ceremonies/functions wherein the dates for the promotional events will be solely decided by the team of players11.
15. GENERAL CONDITIONS
In a rare event wherein players11 identifies the need of any governmental, statutory or regulatory compliances or approvals for organizing any Contest(s) and subscription accounts or the company identifies any on-going Contest(s) breaching the legal guidelines or being prohibited by the legal authorities, then, players11 hold all the rights to cancel or withdraw such Contest(s) without any prior notice to the players11 and their User(s). The individuals using the services provided by players11 agree not to make any claims related to such cancellation or withdrawal in any manner. The employees, directors, affiliates, relatives and family members of players11 , will not be eligible to participate in any Contest(s).
16. DISPUTE AND DISPUTE RESOLUTION
Any sort of disputes associated with Fun Features or services provided by players11 including the Contest(s), players11 accounts, the construction, validity, interpretation and enforceability of these Terms and Conditions, or the rights and obligations of the User(s) (including Participants) or players11 shall be undertaken by the courts of competent jurisdiction at Mumbai, maharashtra. All sort of disputes, issues, and questions shall be addressed by the court competent jurisdiction in alignment with the laws of the Republic of India.
In a circumstance wherein a legal dispute arises (legal issue or question) between two parties, the party raising the dispute is bound to provide written notification ("Notification") to the other party involved in the dispute. The parties involved in the dispute should initially focus on resolving the issue post receiving the Notification. However, if both the parties fail to resolve the dispute through mutual discussion within 15 days of receiving the Notification, the dispute shall be resolved by arbitration. Only players11 liable to raise the dispute query to players11, User(s) may raise their dispute query to only their Fantasy Sports business subscribed member(s), players11 will not entertain any Subscribed member(s)’s User(s) dispute between Subscribed member(s) and their User(s) or Subscribed member(s)’s User(s) to Us.
The place of arbitration shall be Mumbai, India. All arbitration proceedings shall be conducted in English and in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.
During the arbitration process, the parties involved in the dispute will be complied to follow the arbitration award. Additionally, the parties involved in the disputes will have to bear costs of arbitration on their own and will have to equally share the fees of the arbitrator unless stated otherwise by the arbitral tribunal. The arbitrator is allowed to pass interim orders and awards, including the orders for specific performance and such orders would be enforceable in competent courts. The arbitrator is bound to provide a rational award.
17. RELEASE AND LIMITATIONS OF LIABILITY
User(s) agree to access and use the players11 Services voluntarily and at their sole risk. Further, accepting not to hold players11 responsible or liable on account of any loss or damage sustained including (but not limited to) any accident, injury, death, loss of property by Users or any other person or entity during the course of access to the Fun Features (including participation in the Contest(s)) or as a result of acceptance of any prize.
players11 shall not be held responsible either jointly or individually, for any sort of errors or omissions, neither on behalf of itself nor on behalf of third parties in terms of the prizes.
By accepting these terms and conditions User(s) accepts that he/she shall be held solely responsible for any consequences arising due to an event wherein a user carries out any sort of illegal act due to the non-conformity with these Terms and Conditions and other rules and regulations in relation to Fun Features, including the provision of an incorrect address or other personal details.
The users provide their consent to defend, and hold players11 harmless from any third party/entity/organization claims arising due to, or associated with user’s involvement with players11 .com or his/her participation in any Contest(s) organized on players11 platform.
To the extent permitted under law, neither players11 nor its parent/holding company, subsidiaries, affiliates, directors, officers, professional advisors, employees shall be responsible for the deletion, the failure to store, the misdelivery, or the untimely delivery of any information or material.
In alignment to the legal bodies, players11 shall not be held responsible for any harm faced due to downloading or accessing any information or material, the quality of servers, games, products, Fun Features or sites, cancellation of competition and prizes. players11 does not hold any responsibility if a User pays for access to one of players11 's Features and the user shall not be provided any refund as a result of, any inaccessibility that is caused by players11 's maintenance on the servers or the technology that underlies our sites, failures of players11 's service providers (including telecommunications, hosting, and power providers), computer viruses, natural disasters or other destruction or damage of our facilities, acts of nature, war, civil disturbance, or any other cause beyond our reasonable control. Further, players11 disclaims any sort of warranty for the content provided on www.players11.com . This content is distributed on an "as is, as available" basis.
By accepting these Terms and Conditions User(s) agree not to make any demands, or claims in the event of suspension or closure of any Services, events or Contests organized/provided by players11 .
Any amount once added to the account of user(s) can't be refunded back to the user(s) in any case, and the amount can be used to join the leagues and Contest(s) organized by players11.
21. STANDARD TERMS AND CONDITIONS OF "REFER AND EARN" PROGRAM
players11 provides an opportunity to compete with friends by referring them for joining players11 through the Refer and Earn Program of players11 . The refer and earn program of players11 enables to Refer friends alongside offering you and your referred friends a Cash Bonus of up to Rs.100 in an event wherein user and user’s referred friend meet the criteria and complete all the steps specified in these terms. The Cash Bonus earned by you and your referred friend will be redeemable to join cash contests and contests through the players11 ’s mobile application for the iOS and/or Android mobile devices. The following Terms and Conditions are defined by players11 for participating in the Refer & Earn program. These Terms and Conditions should be followed by the users as they govern the user’s participation in the Program:
The Cash Bonus earned by the referred friend of already registered user with players11 is subjected to various Terms and Conditions, and the bonus amount earned will be provided to the Referent on the successful completion of the verification process which includes email verification, mobile verification, and PAN card verification. As soon as the Referent registers on players11 a cash bonus of ₹30 will be credited into the players11 wallet of the Referent. Further, after the Referent verifies his/her PAN card details, a cash bonus amount of ₹70 will be credited to his/her players11 account of ₹10 each time user(s) join league until it complete pending cash bonus of ₹70 . In a rare event, if the referred friend of the existing user of players11 fails to successfully verify his/her personal and contact details within the Verification Period or omits to provide documents requested for such verification, the Referent shall not be eligible for receiving the entitled Referent Bonus (as specified above).
players11 holds all the rights to change or substitute the Cash Bonus offered under the Refer & Earn Program without any prior notice to the user. The crediting of Cash Bonus to the gaming accounts of the Referrer and Referent shall be at the sole discretion of players11 and shall be subject to the Referrer’s/Referent’s alignment with these Terms and conditions.
players11 reserves the right to:
The Referrer/Referent is not subjected to any winnings, prizes or bonus just because of participating in the Program.
players11 is authorized to disqualify any Referrer/Referent at its sole and absolute discretion, in an event if players11 identifies any Referrer/Referent to be engaged in any illegal, inadequate or unlawful conduct.
No correspondence, objection or complaints will be entertained by players11 regarding the Program, and crediting of Cash Bonus and the decision of players11 in this regard would be considered as final and binding.
players11 can suspend or deactivate any user account in an event a user is identified to be involved in any sort of spamming on the website of players11 or conducting any suspicious on the Platforms of players11 .
This Program cannot be clubbed with any other contests/promotions/programs that are running simultaneously and organized or conducted by players11 .
players11 is authorized to change, modify, substitute or withdraw the Program and/or these terms and conditions without any prior notice to the users at its sole discretion.
The Terms and Conditions, as applicable to the players11 's fantasy games and services, will apply to and govern the Program.
players11 does not make any commitment, express or implied, to respond to any feedback, suggestion and, or, queries of the participants (Referrer/Referent) of the Program.
In order to create, register and operate an account with players11.The user(s) need to verify personal and contact information including (i) Mobile Number, (ii) E-Mail Address, (iii) Pan Card Details; and (iv) Bank Account Details such as, Name, Bank Name, DOB, Branch, IFSC Code, State.
The images provided by the individuals using the services provided by players11 should be scanned copies of the original documents. Further, the image size of the scanned copies of original documents provided by the users for account verification should not exceed 2MB.
By accepting these Terms and Conditions, the users provide their consent to provide adequate and accurate information at the time of verification. players11 reserves all the rights to reject the verification application of a user in an event wherein the PAN card details and Account details of the user does not match with each other.
The users using the services provided by players11 should provide the documents demanded by players11 , none of the document alternatives would be accepted for the verification process. Further, the PAN card of a user creating and registering an account with players11 born before the year 1968 will not be accepted. In an event wherein the user creating and registering an account with players11 is born before the year 1968, the user will be required to provide a verification prof wherein the user should email an image holding his/her PAN card near his/her face at email id given in support tab inside players11 application.
Any change in the information provided by the user while registration or after should only be entertained if received in writing with a valid document of change. Users are bound to provide the change in their information to players11 for updating their records in the system. If the user fails to provide the same, the user shall be held solely responsible for failure in receiving communication updates from players11 or Subscribed Member(s).
23. GENERAL TERMS & CONDITIONS FOR PAN CARD AND BANK ACCOUNT
A pan card once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.
In case the documents are found or believed to be fake, the user account can be blocked under “fair play violation”.
In case a user is found to be a resident of Assam, Odisha, Telangana or Nagaland after the pan card verification, his/her pan card can be deleted anytime even after the verification.
A bank account once uploaded by the user and verified from our end can be deleted anytime if found or suspected to be a forged document.
The withdrawals can be withheld if the uploaded documents are found or believed to be fake amid or after the bank account verification.
In case a user is found to be a resident of Assam, Odisha, Telangana or Nagaland after the bank account verification, his/her bank account can be deleted anytime even after the verification.
All state bank accounts have been merged to SBI, thus, make sure the IFSC entered by you should be the new IFSC.
It is mandatory that the bank account number on the verification image should match exactly with the account number entered in details. The “0s” mandatory to be mentioned in the details.
The winnings, cash bonuses and prizes are subjected to various taxes. In an event, the winning amount of a user crosses the mark of ₹10,000, a 31.20% taxation charge will be imposed on the winning of the user
The withdrawal request of a user is processed within 24 working hours (herein the working hours refers to bank’s working hours) excluding the date the request is made. In case, your withdrawal request is not processed within 24 working hours after the date the request is made; please check your registered email address provided by you at the time of registration for any communications from user(s). In an event, any players11 user is found to be violating the Fair Play Terms, or in general Terms & Conditions of the players11 application and website then players11 at its sole and absolute discretion holds all the rights to take strict measures against the users including (but not limited to):
In case you are a Winner on players11 and is asked to provide user(s) details (contact details, images, etc.) for promotions, then it is mandatory for you to provide your consent for using the details, photographs, and rights to use your photographs for social media and all other sorts of promotions. In case, you disagree with providing the required details then withdrawal request shall be put on hold by players11 .